juan357 Terms & Conditions

To register and use juan357, you must meet all of the following requirements:

• You must be at least 21 years of age at the time of registration.
• You must be a resident of the Philippines.
• You must not be registered as a self-excluded player or have an active exclusion order on your account.
• You must be registering on your own behalf and for personal entertainment purposes only.
• You must not have had a previous juan357 account that was closed for a violation of these terms.

By registering, you confirm that all information provided — including your full name, date of birth, contact number, and email address — is accurate and current. Providing false registration details is a violation of these terms and will result in permanent account closure.

Each person may hold only one juan357 account. Operating multiple accounts, whether under the same or different identities, is strictly prohibited. juan357 reserves the right to close duplicate accounts and forfeit associated balances.

Once your account is registered, you are required to complete identity verification (KYC) before making deposits or withdrawals. KYC requires submission of a valid Philippine government-issued ID such as a PhilSys card, UMID, SSS card, driver's licence, or Philippine passport.

You are responsible for all activity that occurs on your account. juan357 will not be liable for any loss resulting from unauthorised access where you have failed to keep your credentials secure. If you believe your account has been accessed without your authorisation, contact support immediately.

• Do not share your password, OTP, or account access with anyone.
• Log out of your account when using shared or public devices.
• Notify juan357 support promptly if you notice any suspicious transactions or login activity.
• Keep your contact details up to date so that OTP and security notifications reach you correctly.

juan357 may request additional verification documents at any time. Failure to provide requested documents within a reasonable period may result in account restrictions or closure.

All deposits on juan357 are processed in Philippine Peso (PHP). Accepted deposit methods include GCash, Maya, InstaPay, and transfers from major Philippine banks. Deposits made via credit cards or cryptocurrency are not accepted.

• Deposits must be made from a payment account registered in your own name. Third-party deposits are not permitted.
• Minimum and maximum deposit amounts may apply and are displayed at the time of transaction on the Deposit page.
• juan357 does not charge deposit fees, but your payment provider may apply their own transaction fees.
• Deposits are generally credited to your account within minutes. If a deposit is not reflected after a reasonable period, contact support with your transaction reference.

juan357 reserves the right to refuse or reverse a deposit if it is suspected to be associated with fraudulent activity, money laundering, or a violation of these terms.

Withdrawals are processed in Philippine Peso to a local bank account or e-wallet registered in your name. juan357 does not process withdrawals to third-party accounts or payment methods different from those used for deposit.

• Your KYC verification must be completed before any withdrawal is processed.
• Withdrawal requests are reviewed during processing hours. Processing times are displayed on the Withdrawal page.
• Minimum withdrawal amounts apply and are shown at the time of the request.
• juan357 may request additional verification before processing large withdrawals or where account activity warrants review.
• Funds associated with active bonus wagering requirements may not be withdrawn until those requirements are met.

juan357 reserves the right to delay or suspend a withdrawal pending investigation if there is reason to believe the funds are connected to fraudulent activity or a violation of these terms.

All games and betting markets available on juan357 — including live casino, online slots, sports betting, eBingo, and online poker formats — are governed by individual game rules in addition to these general Terms and Conditions. In the event of a conflict, the specific game or market rules take precedence for that particular activity.

• Bets placed are final once confirmed. juan357 does not allow cancellation of confirmed bets except where a game or event is voided by the platform.
• In the event of a technical failure during a game or bet, the outcome will be determined based on the platform's server records at the time of the failure.
• Sports betting odds are subject to change up until the bet is confirmed. The odds displayed at confirmation are the odds that apply.
• juan357 reserves the right to void bets where there is clear evidence of a pricing error, data feed error, or market manipulation.
• Live betting markets may be suspended at any time, particularly around key moments in a match or event.

Use of automated betting software, bots, scripting tools, or any other method designed to gain an unfair advantage over the platform or other players is strictly prohibited and will result in permanent account closure.

juan357 may offer bonuses, promotions, or other incentives from time to time. Each offer will have its own specific terms disclosed when the offer is presented, including any applicable wagering requirements, eligible games, validity periods, and maximum withdrawal limits from bonus funds.

• Bonuses are intended for personal entertainment use only and may not be transferred between accounts.
• Creating multiple accounts to claim bonuses multiple times is prohibited and will result in all accounts being closed and bonuses forfeited.
• juan357 reserves the right to withdraw, modify, or cancel any offer at any time, with or without prior notice.
• Where a player is found to have abused a promotion — including through coordinated betting patterns designed to exploit bonus structures — juan357 may void the bonus and any winnings derived from it.

If you have a question about a specific promotion or whether your activity qualifies, contact juan357 support before proceeding. juan357 does not guarantee that specific promotions will be available at any given time.

The following activities are strictly prohibited on juan357. Engaging in any of these will result in account suspension or permanent closure, forfeiture of funds, and may be reported to relevant authorities:

• Registering multiple accounts or allowing others to use your account.
• Providing false identity information during registration or KYC.
• Using the platform for money laundering or any illegal financial activity.
• Attempting to manipulate game outcomes or exploit software vulnerabilities.
• Using bots, scripts, or automated tools to place bets or interact with the platform.
• Colluding with other players in poker or any game where player interaction affects outcomes.
• Making chargebacks or payment reversals on deposits that have already been used for betting.
• Accessing juan357 from a jurisdiction where online gaming is restricted or prohibited.

juan357 takes responsible gaming seriously. The platform is for entertainment purposes only and is not a source of income. All games carry financial risk and outcomes are not guaranteed. You should never bet money that you cannot afford to lose.

Players who feel they may be developing a gambling problem are encouraged to use the tools available on the Responsible Gaming page, including:

• Deposit limits — set a maximum amount you can deposit per day, week, or month.
• Session time limits — receive notifications or automatic logout after a set play period.
• Cooling-off periods — temporarily suspend your account for a defined period.
• Self-exclusion — permanently or indefinitely close your account.

juan357 may also apply limits or temporarily suspend accounts where platform data suggests a player may be at risk. This is done in the interest of player welfare and does not require a player request.

juan357 collects and processes personal data in accordance with its Privacy Policy. By registering, you consent to the collection, storage, and use of your personal data as described in that policy.

• Personal data is used to verify your identity, process transactions, prevent fraud, and comply with applicable legal obligations.
• juan357 does not sell your personal data to third parties for marketing purposes.
• Data is stored securely using SSL encryption and industry-standard security practices.
• You have the right to request access to, correction of, or deletion of your personal data, subject to legal retention requirements.

For full details on how your data is handled, please review the Privacy Policy.

juan357 reserves the right to restrict, suspend, or permanently close any account at its discretion, including but not limited to cases where:

• A breach of these Terms and Conditions is detected or suspected.
• Fraudulent activity, money laundering, or illegal conduct is suspected.
• A player requests self-exclusion or a responsible gaming restriction is applied.
• KYC documents are not provided within a requested timeframe.
• A player is found to be under 21 years of age.

Where an account is suspended pending investigation, associated funds will be held until the investigation is concluded. If a violation is confirmed, juan357 may forfeit funds in accordance with these terms. If no violation is found, funds will be returned and the account restored or closed with balance paid out as appropriate.

juan357 provides the platform on an "as available" basis. While every effort is made to maintain continuous service, juan357 does not guarantee uninterrupted access and is not liable for losses arising from service interruptions, technical failures, or events outside its reasonable control.

• juan357 is not responsible for losses resulting from unauthorised access to your account where you have failed to keep your credentials secure.
• juan357 is not liable for any indirect, consequential, or special damages arising from the use of the platform.
• In the event of a technical error that affects a game result, juan357 reserves the right to void the affected round and return stakes.
• juan357 does not guarantee the outcome of any game or bet. All gaming outcomes are determined by certified random number generators or real-world events.

Nothing in these terms limits juan357's liability for fraud, wilful misconduct, or any liability that cannot be excluded under applicable Philippine law.

juan357 may update these Terms and Conditions at any time. Changes will be published on this page with a revised "last updated" date. Where changes are material, juan357 may notify registered players via email or an in-platform notification.

Your continued use of the platform after any changes are published constitutes your acceptance of the updated terms. If you do not agree with a change, you should stop using the platform and may request account closure.

For questions about these Terms and Conditions, contact juan357 support. Contact details are available in the footer of this page.